The ExDA Manifesto for Intelligible Operations

ExDA: Expectation Driven Architecture
We are uncovering better ways of running complex systems by preserving expectations and learning from evidence.
Through this work, we have come to value:
- Intelligible outcomes over exhaustive data visibility
- Explicit expectations over implicit assumptions and procedures
- Belief revision over blame assignment
- Judgment at the moment of evidence over post-hoc explanation
- Calm accountability over defensive control
- Meaning preserved over time over accuracy without explanation
That is, while there is value in the items on the right, we value the items on the left more.
Principles
Outcomes must explain themselves – If a result cannot be traced to a confirmed or violated expectation, the system has failed — not the people.
Events are evidence, not intent – Events show what happened; meaning comes from the beliefs that preceded it.
Expectations must be preserved at formation time – Beliefs reconstructed after failure are stories, not explanations.
Alerts exist to challenge beliefs, not demand attention – An alert without a referenced expectation is noise.
Silence is a decision – When evidence contradicts a belief and no judgment occurs, inaction has been chosen.
Accountability belongs to beliefs, not roles – The question is not who acted, but what was believed and why.
Good judgment is local – Decisions should occur where evidence first contradicts expectation, not where hierarchy is thickest.
Learning requires belief revision – If beliefs do not change after failure, no learning has occurred.
More data cannot compensate for lost meaning – Visibility without expectations increases confusion, not clarity.
Bureaucracy is a design smell – When explanations require meetings, controls, or committees, intelligibility is missing.
Systems should be correct without being coercive – Control is not understanding, and compliance is not learning.
Intelligibility scales; bureaucracy does not – As complexity grows, preserved expectations are the only stable foundation.
The ExDA Promise
If expectations are preserved, outcomes become intelligible.
If outcomes are intelligible, accountability becomes calm.
If accountability is calm, learning becomes continuous.
And when learning is continuous, bureaucracy becomes unnecessary.
The ExDA Oath
We will not ask for more data when meaning is missing. We will not add controls when beliefs are unclear. We will not blame people for outcomes the system could not explain. We will preserve expectations so reality can teach us.
- Intelligibility is not a feature. It is the foundation of operational trust.
Join the Dutch forward-thinking metalworking manufacturers.
Thyssenkrupp, Singeling, Hollandsteel and dozens of other metalworking companies switched to Quotation Factory to make their businesses more scalable and competitive.